1. Who this policy covers

This policy explains how Qdev Techs handles personal information when you use qdev.tech, portal.qdev.tech, contact us, or use our customer support channels. Third-party marketplaces, payment providers, analytics services, and other external sites linked from our services process information under their own privacy policies.

2. Information we may process

  • technical information needed to deliver and secure the website, such as browser, device, and request information;
  • portal account and purchase information, such as your name, email address, product licenses, order references, support coverage, and account activity;
  • information you provide when contacting us, such as your name, email address, order reference, and support request;
  • newsletter subscription details, such as your email address, the topics you chose, and a record of your consent; and
  • analytics information about site visits, pages viewed, and general browser or device activity, only when you select Accept in the cookie prompt.

3. Cookies and analytics

We use essential browser storage to remember your cookie choice. Google Analytics remains disabled unless you select Accept in the cookie prompt. You can change your choice at any time by selecting and choosing Accept or Essential only.

4. Newsletter

When you sign up for our newsletter, we store your email address, the topics you chose, where you signed up, and the time, IP address, and browser of your signup as a record of consent. These details are kept in our customer portal at portal.qdev.tech. We send a confirmation email first and only add you to the list once you confirm. We use the list only to send release notes, launch news, and offers about our products, through our email delivery provider, and we never sell or share it.

Every newsletter email has an unsubscribe link, and portal customers can also turn the newsletter off in their notification settings. After you unsubscribe, we keep your address marked as unsubscribed so you are not emailed again; you can ask us to delete it entirely.

5. How we use information

We use information to operate and protect the website, respond to messages and support requests, provide requested services, maintain customer records, and understand aggregate site usage.

6. Sharing and retention

We share information only where needed to operate the site or provide a requested service, including with hosting, analytics, support, and marketplace providers. We retain information only for as long as reasonably necessary for those purposes, to meet legal obligations, or to resolve disputes.

7. Your choices and rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, or restriction of the personal information we hold about you. You may also turn analytics off through Cookie preferences. We will handle requests in accordance with applicable law.

8. Contact

For privacy questions or requests, please contact us and include “Privacy” in your message subject.